To enter the Mabuhay Lounge, you need to fall into one of the following categories:

•  Business Class Passengers: Passengers on business class on Philippine Airlines international flights and have a boarding pass for the day.

•  Comfort Class Passengers: Passengers on comfort class on Philippine Airlines domestic flights and have a boarding pass for the day.

•  Mabuhay Miles Members: Elite, Premier Elite, or Million Miler members are eligible for access to the Mabuhay Lounge. Just present a valid Mabuhay Miles card.
  • As an eligible Mabuhay Miles member, you can only enter, access, and use the Mabuhay Lounge in conjunction with an air travel scheduled on the day you presented yourself at the Mabuhay Lounge.
  • Mabuhay Miles membership card is non-transferrable and may not be loaned to others.

Send-off parties, including Security and escorts, will only be allowed at the Mabuhay Lounge reception counter.

At Mabuhay Lounge, we aim to create an inclusive and enjoyable environment for all our guests. Here's how we ensure a passenger-friendly atmosphere:

• All eligible passengers are welcome: Mabuhay Lounge will not refuse entry, use, and continued Mabuhay Lounge to eligible passengers based solely on race, sex, color, nationality, or religion. Exceptions apply for security, safety, or comfort reasons.

• Traveling with Children: When travelling with a child, it is important to be mindful of their behavior to foster a pleasant experience for all passengers

• Courtesy to All Guests: To enhance everyone's experience, we kindly encourage the use of headphones for any audio content you may enjoy.

• Savor our Food and Beverage: While in the lounge, please enjoy our complimentary food and drinks. For the convenience of all guests, we request that you refrain from taking them outside the lounge area.

• Responsible Alcohol Service: We take responsible drinking seriously. We reserve the right to decline serving alcoholic beverages to passengers who appear to be intoxicated, ensuring a safe and pleasant environment for all.

• Smoke-free Environment: For the comfort and safety of all our guests, smoking and vaping are strictly prohibited inside the Mabuhay Lounge. Designated smoking areas are available outside the lounge for those who wish to smoke.

• Respect Lounge Property: All items provided by the airline, such as chinaware, flatware, and glassware, are intended for use within the lounge. Please help us maintain our high-quality amenities.

• Mindful Seating: For the comfort of all, we kindly ask that you refrain from resting your feet on chairs and tables. Let's keep the seating areas tidy and inviting.

• Luggage Safety: Carry-on luggage should be securely stored inside baggage racks. To ensure seating availability for all guests, please avoid blocking seats with your handbag or belongings.

• Baggage Responsibility: While we strive to provide a secure environment, we can't be responsible for the loss or damage to hand-carried baggage. Please keep an eye on your belongings.

• Welcoming Pets: We're happy to welcome small pets in carry-on kennels. However, in the rare event that a pet becomes unruly or disruptive to others, our lounge staff may request their temporary removal.

• Respecting Lounge Staff: Our lounge staff is here to ensure you have a pleasant experience. Please treat them kindly and with respect. If you have questions or need help, don't hesitate to ask; they're here to make your visit enjoyable. Rudeness towards our staff is not in line with our commitment to excellent service.