Know the size, number of baggage and weight requirements you can check-in and handcarried baggage you can bring into the cabin free of charge.

You may approach the Baggage Assistance Counter located at the Arrival Area for any inquiries regarding your baggage.

An applicable charge will be collected for oversized baggage. Please call our reservations or sales office for more information and assistance.

For safety reasons, dangerous goods (articles or substances which are capable of posing a risk to health, safety, property or the environment) must not be carried in passengers’ handcarried or checked baggage.

Know the prohibited items/articles in the cabin of an aircraft and in the airport's Security Restricted Areas (SRA)

Our Baggage Help Center is here to provide you with the assistance and information you need to ensure a smooth travel experience.