The US Air Carrier Access Act (US ACAA) restricts Service Animals to dogs only. Philippine Airlines exclusively accepts dogs as service animals and does not accommodate miniature horses, cats, rabbits, birds, or any other non-dog animals.
A Service Dog, regardless of breed or type, is a specially trained service animal that performs tasks or work for the benefit of a qualified individual with a disability.
Only Service Dogs accompanying individuals with disabilities are permitted on our flights:
a) traveling to and from the United States;
b) traveling to and from other international destinations;
c) on domestic flights.
NOTE: However, Psychiatric Service Dogs are not allowed in all Non-US International Flights and Domestic Flights.
The US Air Carrier Access Act (ACAA) has redefined Emotional Support Animals/Dogs and other comfort animals as pets rather than Service Animals due to their lack of task training.
Consequently, Emotional Support Animals/Dogs are no longer permitted in the cabin on all PAL flights. However, they can still be transported in PAL's cargo hold like other pets/animals, adhering to PAL's cargo policies.
Only service dogs that have successfully completed their training are recognized and accepted onboard. Service dogs must exhibit proper behavior in public settings. Should it misbehave and present a direct threat to others' health and safety, it may be denied boarding.
All service dogs are required to be harnessed, leashed, or tethered at all times at the airport and onboard the cabin.
Service dogs are accommodated by fitting either on the lap of the qualified passenger with a disability (subject to compliance with regulations set by the US Federal Aviation Administration and other foreign carriers) or within the passenger's foot space.
If the service dog is too large or extends into another passenger's space, the passenger with a disability may be offered the option to relocate to another available seat in the same class of service.
If there are no other available seat locations in the same class of service, we can assist you by arranging transportation for the service dog either in the cargo hold or in an available space on a later flight.
For flights to the United States: A passenger with a disability is allowed a maximum of two (2) service dogs onboard free of charge.
For other international and domestic flights: A passenger with a disability is allowed only one (1) service dog onboard free of charge.
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CDC TEMPORARY SUSPENSION OF DOGS ENTERING THE U.S. |
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CDC is extending its temporary suspension of dog importation from high-risk dog rabies countries until July 31, 2024. This suspension includes dogs arriving from countries without high risk of rabies if the dogs have been in a high-risk country in the past 6 months.
The Philippines is included in the list of high-risk for rabies. These rules apply to all dogs, including puppies, and service dogs.
A valid CDC Rabies Vaccination and Microchip Record is needed to obtain a permit or make a reservation. CDC will NOT accept foreign-issued pet passports or any other certificates for foreign rabies vaccinations.
1. Dogs vaccinated against rabies in the United States by a US-licensed veterinarian may re-enter the United States from a high-risk country without a CDC Dog Import Permit if the dog:
2. Expired US-issued rabies vaccination certificates will not be accepted. If the US-issued rabies vaccination certificate has expired, the dog must get a booster dose outside the United States and meet requirements for foreign-vaccinated dogs (see below).
3. Foreign-vaccinated dogs coming from high-risk countries are now required to use the CDC Rabies Vaccination and Microchip Record as proof of rabies vaccination. Note: Use of this record is also encouraged for US-vaccinated dogs, though not required. Dogs entering the United States from high-risk countries are still required to meet all requirements of the temporary suspension (seewww.cdc.gov/dogtravel).
4. Three or more dogs coming from high-risk countries must arrive at specific ports of entry with a prior reservation at a CDC-approved animal care facility. All dogs must have a valid CDC Rabies Vaccination and Microchip Record and adequate rabies serologic titer or they will be required to complete a 28-day quarantine at the US animal care facility. This option is also available to importers of 1-2 dogs who do not have a CDC Dog Import Permit.
All dogs that have been in a high-risk country in the past 6 months may only enter arrive at one of the 18 airports in the US with a CDC quarantine station:
Anchorage (ANC), Atlanta (ATL), Boston (BOS), Chicago (ORD), Dallas (DFW), Detroit (DTW), Honolulu (HNL), Houston (IAH), Los Angeles (LAX), Miami (MIA), Minneapolis (MSP), New York (JFK), Newark (EWR), Philadelphia (PHL), San Francisco (SFO), San Juan (SJU), Seattle (SEA), and Washington DC (IAD).
Dogs from high-risk countries may be imported only with CDC’s advance written approval (CDC Dog Import Permit), a reservation at a CDC-approved animal care facility, or a US-issued rabies vaccination certificate. This includes dogs imported from a country NOT at high risk if the dogs have been in a high-risk country during the previous 6 months. CDC Dog Import Permit approvals may be granted for up to two foreign-vaccinated dogs per applicant during the temporary suspension. If your request for a CDC Dog Import Permit is denied, CDC’s written denial will constitute final agency action. No appeals will be allowed.
To request advance written approval, you must follow the instructions at How to Apply for a CDC Dog Import Permit at least 40 business days (8 weeks) before you intend for your dog to enter the United States. Requests cannot be made at the port of entry upon the dog’s arrival into the United States.
Dogs that arrive from high-risk countries without a valid US-issued rabies vaccination certificate, a CDC Dog Import Permit, or a reservation at a CDC-approved animal care facility will be denied entry and returned to the country of departure at the importer’s expense. Learn more on Frequently Asked Questions on CDC Suspending Dogs from High-Risk Countries for Dog Rabies: https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/faqs-about-high-risk-dog-ban.html |
New CDC Regulations Effective August 1, 2024
The CDC has updated its dog importation regulations starting August 1, 2024.This information is provided as a guide. Passengers are responsible for verifying all CDC requirements on their website. For more details, visit CDC Bringing a Dog into the U.S.
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Dogs From Rabies-Free or Low-Risk Countries (Last 6 Months) |
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For more detailed information, please visit:
CDC’s QR Code:
Thank you for your cooperation in ensuring the safety and health of all travelers and their pets.
Passengers traveling to/from the United States are required to complete the following steps:
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Fill out the US DOT Service Animal Health Behavior Training Form.
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Complete the US DOT Service Animal Relief Attestation Form.
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Obtain an Approved CDC Dog Import Permit:
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Apply for a CDC Dog Import Permit online at least 8 weeks (40 business days) before travel.
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Ensure your dog meets the following criteria:
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Minimum age of 6 months, as verified by submission of current photos of the dog’s teeth.
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Possession of an ISO-compatible microchip
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Valid rabies serologic titer from an approved laboratory
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For dogs over 15 months old with booster vaccinations, ensure the CDC Rabies Vaccination and Microchip Record displays the latest rabies vaccination and one previous vaccination given when the dog was 12 weeks or older if the titer was taken less than 30 days before the current vaccination.
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Owners of foreign-vaccinated dogs may apply for and obtain a valid CDC Dog Import Permit before arrival. CDC will only issue permits for up to 2 dogs per person during the suspension.
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Dogs vaccinated in the United States (by a US-licensed veterinarian) may re-enter the United States from a high-risk country without a CDC Dog permit or the CDC Rabies Vaccination and Microchip Record.
Please be reminded of the following:
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If the microchip cannot be scanned upon arrival, your dog may not be allowed entry and could be returned to the country of departure, incurring expenses on your part.
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Please ensure to obtain the approved CDC Dog Import Permits online as there are no permits issued upon arrival. Dogs arriving from high-risk countries without prior written approval from CDC will be denied entry and returned to the country of departure at the importer's expense.
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Dogs without a permit will not be allowed entry into the United States and will be returned to the country of departure, with expenses covered by the owner. During the temporary suspension, dogs arriving from high-risk countries with a CDC Dog Import Permit can only enter the United States through the 18 approved airports with a CDC quarantine station. Failure to adhere to these guidelines will result in your dog being denied entry and returned to the country of departure, incurring expenses on your part.
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If your booking reservation is made more than 48 hours of the first originally scheduled departure time and the flight lasts 8 hours or longer, please ensure to notify Philippine Airlines at least 48 hours in advance.
Here are your options for contacting us:
- Call our Reservations Hotline.
- Visit any of our PAL Ticket Offices.
- Submit an online form via the PAL Help Page.
Upon notification, you will receive instructions regarding the submission of necessary documents and forms.
NOTE: You are required to complete the US DOT forms on or after the date of ticket purchase and submit them no later than 48 hours before your scheduled departure. Forms completed before these dates will not be considered valid.
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If the reservation was made within 48 hours of the first originally scheduled departure time, passengers are not obligated to submit the forms in advance. However, they will need to submit the forms at the departure gate on the date of travel.
NOTE: PAL reserves the right to charge passengers for damage caused by their service dogs, and to require additional documentation or deny the acceptance of service dogs onboard if required by safety requirements set by the US Federal Aviation Administration (FAA) or by the Philippine government and/or other applicable foreign governments.
For other Non-US International flights and Domestic flights, passengers must complete the following forms:
2. Service Dog Relief Attestation Form (for flights with duration of 8 hours or more)
Please ensure to notify Philippine Airlines at least 48 hours in advance.
Here are your options for contacting us:
- Call our Reservations Hotline.
- Visit any of our PAL Ticket Offices.
- Submit an online form via the PAL Help Page.
Upon notification, you will receive instructions regarding the submission of necessary documents and forms.
You can download the forms from the highlighted links above, or get copies at PAL Ticket Offices, or request them via our PAL Reservations Hotline.
You are required to complete the forms on or after the date of ticket purchase and submit them no later than 48 hours before your scheduled departure. Forms completed before these dates will not be considered valid.
NOTE: PAL reserves the right to charge passengers for damage caused by their service dogs, and to require additional documentation or deny the acceptance of service dogs onboard if required by safety requirements set by the US Federal Aviation Administration (FAA) or by the Philippine government and/or other applicable foreign governments.