You may encounter significant traffic congestion from road closures and checkpoints near Davao International Airport due to an ongoing situation in the immediate vicinity of the airport. Please give yourself extra time to get to Davao airport so that you can check in early for your flight. 

 

We highly encourage you to check the status of your flight by logging on to http://www.philippineairlines.com and visit the Flight Status section. 

 

If your contact details are in our reservations records, you will be informed of the status of any changes to your flights via e-mail, telephone call or SMS/text. 

 

You are also given the option to: 

 

1. Convert ticket to Travel Credits equivalent to the unused segment of the ticket. Voucher validity is one year (1) year from date of issuance. 

 

2. Rebook or Reroute ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class. 

 

3. Refund ticket without penalties, excluding Ticketing Service Charge 

 

Additionally, you may reach us via the following PAL channels: 

 

- Hotline: (+632) 8539-0000 / (+632) 8855-8888 

- Philippines Mobile: (+63) 919-056-2255 

- Messenger: https://bit.ly/PALMessenger

- WhatsApp: Add us as a new contact (+63) 998-951-4359 

- myPAL Web Chat: https://bit.ly/PAL-Web-Chat

 

We are closely monitoring the situation at Davao airport and will provide updates if needed. As always, your safety is our top consideration. 

 

Thank you for your understanding and continued patronage.