March 14, 2024

TRAVEL ADVISORY

We expect a large volume of passengers will travel by air to, from and within the Philippines during the coming Holy Week period (March 24 to 31, 2024).

Below are a few reminders to help you prepare and plan for a smooth Holy Week journey:

• Skip the lines. You may check-in via our website or the PAL mobile app within 24 hours to 1 hour before your flight.

   

• Stay within your free baggage allowance. Please ensure that your bags are within the free baggage allowance of your booking class and declare your items during check-in.

   

• Hit the road earlier to get to the airport on time. Expect heavy traffic, especially in the bigger cities like Manila and Cebu, so leave home extra early. For Holy Week, we encourage you to check-in:
  • As early as three (3) to four (4) hours before departure for domestic flights at NAIA Terminal 2
  • As early as four (4) to five (5) hours before departure for international flights at NAIA Terminal 1

• Check before you fly.It’s a good idea to check the latest update on the status of your flight by logging on to our website, www.philippineairlines.com.

  Simply click the Flight Status tab and type in your flight details. Flight status information is available from 2 days before your flight, and is updated regularly.

   

• Know your terminal and boarding gate.Always check and listen to public announcements for updates, in case there might be changes. You can also check the Airport Terminal information page on our website.

• Make sure you have a valid passport, IDs, and travel documents.

For International trips:

• Passport should be valid at least 6 months from your date of travel
• The name on your ticket must be exactly the same as the name reflected in your passport
• Ensure that you have the required visas, permits, vaccination card (if appropriate) and other documents required for your destination

For Domestic trips:

• Bring your valid government, school, or company-issued ID 
• Ensure that the name on your ticket is exactly the same as the name reflected in the ID presented upon check-in and boarding 

The following channels are also available to assist you:

- Hotline (+632) 8539-0000 / (+632) 8855-8888

- Philippines Mobile – (+63) 919-056-2255

- Messenger: https://bit.ly/PALMessenger

- Viber: Search for Philippine Airlines

- WhatsApp: Add us as a new contact (+63) 998-951-4359

- myPAL Web Chat: https://bit.ly/3z8Ck3Y

We wish all travelers a safe, peaceful and meaningful Holy Week break.