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Get in touch with us for the help you need.
Baggage Assistance Contact Numbers
Please approach the Baggage Assistance Counter located at the Arrival Area for any concerns regarding your baggage.
Immediately report any baggage incident that you may encounter during your arrival.
To follow-up on your reported missing or damaged baggage or for any baggage related inquiries, you may call:
PAL Reservations Hotline
Hours of Operation:24/7
Manila Landline : (+632) 8855-8888 | (+632) 8539-0000
Philippine Mobile (+63) 919-056-2255
US/Canada Number: 1-800-435-9725
MyPAL Assist Click to to Call (VoIP)
No telecom charges if you’re connected to the internet
You may also follow-up your baggage concern through e-mail:
NAIA Terminal 1
International flights
International flights
For more information, go to Baggage Information.